Privacy Policy

Last updated: 09/11/2026 · DigiSchool (operated by TechSolve Software)

This Privacy Policy explains what information we collect when you use the DigiSchool web application and related services (including WhatsApp messaging), how we use it, and how we protect it.

1. Who we are

DigiSchool is a school management software product operated by TechSolve Software (“we”, “us”, “our”).

2. Information we collect

We may collect or process the following information to provide our services:

School, staff, and student account data — names, mobile numbers, email addresses, login details, and school master data.
Academic and operational data — attendance, exams, GR records, reports, and other data entered by the school.
Technical data — IP address, browser/user-agent, session and cookie information, and error logs.
WhatsApp / messaging data — delivery and read status of messages, template usage, and business identifiers required by the Meta WhatsApp Business Platform (for example phone number ID and WABA ID).
Meta login (Embedded Signup) — when a school connects WhatsApp, business asset information provided by Meta for WhatsApp Business onboarding.

3. How we use information

To operate DigiSchool, authenticate users, and provide support.
To send WhatsApp or other notifications requested by the school (for example attendance alerts, OTP, and notices).
For billing, licensing, and service improvement.
To meet legal obligations and help prevent abuse or security incidents.

We do not sell personal data.

4. Sharing with third parties

We may share information with third parties only as needed to provide the service:

Meta Platforms (Facebook / WhatsApp Business Platform) — for WhatsApp messaging, Embedded Signup, and webhooks.
Hosting and infrastructure providers — for servers and databases.
Payment providers — where licence or billing payments apply.
Authorities, when required by law.

The school is the controller of its student and staff data. DigiSchool processes that data as a platform provider to deliver the service.

5. Cookies and sessions

We use cookies and session storage for login sessions, security (including anti-forgery protection), and basic app functionality. Secure login is not possible without them.

6. Data retention and security

We retain data as needed to provide the service and meet legal or business requirements.
We apply appropriate technical and organisational security measures. No method of transmission or storage on the internet is 100% secure.
School administrators remain responsible for their users’ access and for how school data is maintained.

7. Children’s data

DigiSchool is used by schools to manage student information. Student data is processed under the school’s instruction and responsibility. We do not solicit personal data directly from children for marketing purposes.

8. Your choices and contact

For access, correction, or deletion requests, please contact your school administrator first. For platform-level privacy requests, contact us:

Email: techsolvesoftware@gmail.com
Phone: 83478 83343
Contact page: Contact us

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this page, and the “Last updated” date will change.