Terms of Service

Last updated: 09/11/2026 · DigiSchool (operated by TechSolve Software)

These Terms of Service (“Terms”) govern access to and use of the DigiSchool web application and related services, including optional WhatsApp messaging features. By creating an account, registering a school, or using DigiSchool, you agree to these Terms.

1. Who we are

DigiSchool is operated by TechSolve Software (“we”, “us”, “our”).

2. The service

DigiSchool provides school management tools for registered schools and authorised users (for example administrators, teachers, and students). Features may include student records, attendance, exams, reports, messaging, and related modules. Features may change over time as we improve the product.

3. Accounts and eligibility

You must provide accurate registration and contact information.
You are responsible for keeping login credentials confidential and for activity under your account.
School administrators are responsible for managing users and access within their school.
We may suspend or disable accounts that appear compromised, abusive, or in breach of these Terms.

4. School responsibilities

The school is responsible for the accuracy and lawfulness of data it enters into DigiSchool.
The school must have a valid basis to process student, parent, and staff personal data.
The school must use DigiSchool only for legitimate educational and administrative purposes.
The school must not upload unlawful, harmful, or infringing content.

5. Licences, fees, and billing

Access to DigiSchool may require an active licence or subscription. Paid features, renewals, WhatsApp message charges (where applicable), and related invoices are governed by the commercial terms communicated to the school. Fees already paid are generally non-refundable except where required by law or expressly agreed in writing.

6. WhatsApp and Meta services

Optional WhatsApp features use Meta’s WhatsApp Business Platform.
Schools connecting their own WhatsApp number are responsible for display-name approval, business verification (where required), message content, and compliance with Meta and WhatsApp policies.
Message delivery depends on Meta/WhatsApp availability and recipient devices; we do not guarantee delivery of every message.
Use of Meta login / Embedded Signup is also subject to Meta’s terms and policies.

7. Acceptable use

You must not:

Attempt to gain unauthorised access to the system, other schools’ data, or our infrastructure.
Interfere with or disrupt the service, security, or other users.
Use DigiSchool to send spam, unlawful content, or harassment via WhatsApp or any other channel.
Reverse engineer, copy, resell, or misuse the software except as permitted by law.

8. Intellectual property

DigiSchool software, branding, design, and documentation remain the property of TechSolve Software or its licensors. Schools retain ownership of their own data. You receive a limited, non-exclusive right to use DigiSchool during an active authorised subscription or licence period.

9. Privacy

Personal data is handled as described in our Privacy Policy. By using DigiSchool, you acknowledge that policy.

10. Availability and support

We aim to keep DigiSchool available and reliable, but we do not guarantee uninterrupted or error-free service. Scheduled maintenance, internet issues, third-party outages (including Meta), or force majeure events may affect availability. Support contact details are published on our Contact page.

11. Disclaimer and limitation of liability

DigiSchool is provided on an “as is” and “as available” basis to the fullest extent permitted by law. To the maximum extent permitted by applicable law, TechSolve Software is not liable for indirect, incidental, special, consequential, or lost-profit damages, or for loss of data arising from use of the service. Our total liability for any claim relating to DigiSchool is limited to the fees paid by the affected school for the service in the three (3) months preceding the claim, except where liability cannot be limited by law.

12. Suspension and termination

We may suspend or terminate access if these Terms are breached, if required fees are unpaid, or if continued use creates legal, security, or operational risk. Schools may stop using the service subject to any outstanding licence or billing obligations.

13. Changes to these Terms

We may update these Terms from time to time. The latest version will be published on this page, and the “Last updated” date will change. Continued use after changes means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of India. Courts in Gujarat, India shall have jurisdiction, subject to any mandatory consumer protections that apply.